Terms of Service

Last updated: July 27, 2026

1. Acceptance of Terms

By accessing or using the LuxeNova Tax & Financial platform and client portal, you agree to these Terms of Service. If you do not agree, do not use the platform.

2. Scope of Services

LuxeNova provides tax preparation workflow tools, client portal access, document collection, preparer support, scheduling, and related business services. Availability of features may vary by user role and service engagement.

3. User Responsibilities

You agree to provide accurate information, safeguard your login credentials, and use the portal only for lawful purposes. You must not attempt to access another person’s account, documents, or meeting room.

4. Tax and Professional Review

Portal content, status updates, and AI-assisted guidance are provided for informational workflow support only. They do not replace review by a qualified tax professional. LuxeNova does not guarantee refund amounts, deductions, credits, audit outcomes, or acceptance of any filing by the IRS or another authority.

5. AI-Assisted Features

Any AI-generated output is informational only and is not legal advice. Users should confirm important tax positions, return details, and filing decisions with a qualified tax professional before relying on them.

6. Electronic Communications and Electronic Signatures

By using the portal, you consent to receive service-related disclosures, notices, communications, and document requests electronically where permitted by law. Where applicable, you also consent to electronic acknowledgements and electronic signatures for service-related documents.

7. Confidentiality and Data Protection

LuxeNova and authorized users are expected to maintain the confidentiality of taxpayer information and use the portal only through approved workflows. Unauthorized disclosure, scraping, misuse, or export of client data is prohibited.

8. Compliance

Use of the platform for tax preparation activities must comply with applicable law, including IRS requirements, professional standards, and confidentiality obligations. Preparers remain responsible for returns they prepare or sign.

9. Account Suspension or Termination

We may suspend, restrict, or terminate access to protect taxpayer information, respond to suspected fraud or misuse, comply with legal obligations, or enforce these Terms.

10. Limitation of Liability

To the extent allowed by law, LuxeNova is not liable for indirect, incidental, or consequential damages arising from platform use. Nothing in these Terms removes responsibilities that cannot legally be limited.

11. Governing Law

These Terms are governed by applicable United States law and the law of the state designated by LuxeNova for its service operations, without regard to conflict-of-law principles.

12. Contact

Questions about these Terms should be directed to LuxeNova through the official support channels listed on the platform.

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